At Ittefaq Electronics, we strive to provide you with the best quality products and customer service. If you are not satisfied with your purchase, you can return or exchange products as per the following policy:
Eligibility for Returns/Exchanges:
Products must be returned within 7 days of purchase.
Items must be unused, in their original packaging, and in the same condition as when received.
Proof of purchase (receipt or order confirmation) is required.
Non-returnable Items:
Products that have been used, damaged, or are missing parts.
Special orders or customized products.
Products that are non-returnable as per manufacturer policy.
Refund Process:
Refunds will be processed via the original payment method.
Refunds will be issued within 7-10 business days after we receive the returned product.
Shipping Fees:
Customers are responsible for return shipping costs unless the product is defective or incorrect.
Defective or Damaged Products:
If you receive a defective or damaged product, please contact us immediately for assistance. We will arrange for a replacement or full refund.
How to Return:
To initiate a return or exchange, contact our customer service at 0300 4337229 or email at ittefaqelectronicslhr@gmail.com.
Provide your order details and reason for return.
Follow the instructions given by our team for sending the product back.